Mark Hyland

Mark Hyland

“A people without the knowledge of their past history, origin and culture is like a tree without roots” (Marcus Garvey)

My philosophy is to bring awareness of the importance of intercultural competence to as many people as possible through my training, lecturing and teaching. To breakdown conventional ways of thinking about culture and cultural groups and provide people with a framework for working internationally is my ultimate goal in every session I do. To really open someone’s mind to seeing things differently is one of the best gifts a person can give. I strive to achieve this every day of my working life.


Australia, Austria, Canada, Germany, Ireland, Italy, Netherlands, New Zealand, United Kingdom of Great Britain and Northern Ireland, South Africa, Switzerland, United States of America, General


English, German
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Professional Background

  • Intercultural Trainer, in-house and online: see intercultural experience section below
  • 2015-present – University Lecturer: Lecturer of Intercultural Management, Intercultural Studies, Supply Chain Management, Business Case Studies, Business English and Technical English at SRH Hochschulen Heidelberg and DH BW Cooperative State University of Stuttgart.
  • 2010-present – Online Business English Training with various large multi-national companies. E.g. taught groups with participants in 3 different countries simultaneously.
  • 2010-present – In-house Business English Training to both individual and group courses at companies such as Daimler AG, Robert Bosch GmbH and others in Stuttgart and the surrounding region.
  • 2009-2010 – Finance Internship with Interflex Datensysteme GmbH & Co.KG, Fasanenhof, Stuttgart, Germany.
  • 2007-2009 – Graduate Manager with United Parcel Service (UPS) Inc., Dublin, Ireland, Responsible for a fleet of 25 delivery vans and approximately 40 employees.

Experience as Coach

  • I have been a lecturer of Intercultural Studies, Intercultural Management, intercultural Sales and Marketing, Intercultural Communication as well as other subjects for 5 years now and as a result I have a broad knowledge of many intercultural topics.
  • I have conducted in-company and online intercultural trainings at companies such as BASF, Rittersport and Weiland-Werke AG.
  • I have worked on special projects in the “foreign department” SRH Hochschulen to prepare students interculturally for working together with partner universities.
  • I have conducted many Intercultural competence and language evaluation assessment centres at Daimler AG called “CAR-eer ACs”.
  • I have conducted conference presentation talks concerning intercultural competence topics to audiences of 150 people.

Additional Work Experience

  • 2005 – 2006: Work and travel Round-the-world trip in various countries such as Australia, New Zealand, U.S.A., Canada, South Africa, Kenya and Germany. Worked for one full year in Australia.
  • 2003: 7 months Internship at WaWa Foods Inc. Delaware, USA
  • 2002: 3.5 months seasonal work in Massachusetts, USA
  • 2001: 3 months seasonal work in Jersey, Channel Islands, U.K.

What Clients Say About Me

„…Herr Hyland zum festen Stamm unseres Dozententeams zählt. Wir reuen uns sehr über die weitere Zusammenarbeit”
SRH Hochschulen Campus Calw, Akademische Leitung, Germany, July 2019

„(Mein)e Erwartungen wurden übertroffen!”
L. Justus, BASF, HR dept., German, target country: Ireland

„(Der Trainer war) sehr engagiert und sympatisch……eine lochere offene Atmosphere…(gute) Beispiele und Übungen”
L. Grundhöfer, BASF, Finance dept., German, target country: England

“very good training with lots of new methodology of intercultural differences. Mark is a very good trainer and sympathetic trainer”
S. Loos, Rittersport, European Director, Course: conflict management with British partners.


Available Services

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Global DISC Assessment + Debrief Offer

Book a session with Mark Hyland

Are there any details you would like to share with the coach for this booking? You are not required, however, doing so enables the coach to more efficiently prepare for your session.