Frequently Asked Questions For Coaches & Trainers

Joining crossculture2go

crossculture2go is a B2C specialist learning & coaching platform for Global Business Skills. We welcome coaches, trainers and consultants with a proven expertise in topics such as intercultural business communication, global leadership development, international sales and marketing, multicultural team development, international career development, international project management and Global Business English. We also offer country preparation and support coaching for expats, partners and families.

If you are a qualified Coach or Expert on one or more of our core topics you are more than welcome to join us.

crossculture2go welcomes certified coaches as well as global business / global life experts.

Most of our coaches are certified coaches who have worked hard to achieve these certifications and also delivered many coaching hours already. However, if you show a high level of expertise in one of our core topics, we do not insist on coaching certificates. We believe that many years in international business or leading an international life can be equally beneficial to anyone seeking support at crossculture2go.com

Just make sure that your coach profile will reflect exactly what you have to offer!

crossculture2go is a B2C platform offering virtual/online support to individual business people, entrepreneurs and expats around the world. Therefore, we do not sell corporate group trainings directly on the platform. However, thanks to over 20 years experience in the intercultural trainings and consulting sector, we still work with corporate clients as well who benefit from our large expert, trainer and coach network around the world.

Yes, please have a look at our Trainer Directory for corporate trainers, intercultural trainers, soft skills trainers, and language trainers to promote your trainings, programs and courses. You can set up your own trainer page including your logo, a promotional video, your contact details and a direct link to your website.

For Online-Coaches: If you are looking to provide live coaching sessions right here on our platform, then opt for our Online-Coach Membership which includes the full technical setup from session booking to client payment to video call link for you and your coachee to meet. The Online-Coach-Membership costs $5.90 / month and can be cancelled any time. Unlike many other coaching platforms, we do not take a revenue share. Click here to sign up!

For Trainers: For trainers who would like to advertise their global business skills trainings, programs and courses, we recommend a listing in our Trainer Directory. A listing in our trainer directory costs $3.90 / month and can be cancelled any time. Click here to sign up!

Yes of course! From a technical point of view it would be preferable to join as an online coach first. After your coach profile is online and you have gained access to your personal coach account, a new trainer directory listing would be attributed to this new coach account so that you can manage everything from within the same account. However, if you would like to start with a trainer listing, that is possible too. Click here to sign up!

Please follow the instructions within your coach account or trainer listing. After cancelling your membership, your coach profile or trainer listing will be deleted and no further payments will be taken.

About Online Coaching at crossculture2go

The crossculture2go platform is the engine that drives the service and enables us to match clients and coaches. With the technology doing all the hard work behind the scenes, we are able to deliver a simple and effective coaching experience to coaches and clients alike:
1. Clients (users) go to the “Find your coach” search form and enter their requirements.
2. All matching short coach profiles will be displayed.
3. After selecting a coach, the full coach profile will be shown which includes fee levels and available time slots.
4. Users will need to go through checkout to finalise their session booking.
5. Only after the payment was successful, client and coach will receive a confirmation email with a link to join a virtual coaching session at the agreed date and time.

There will be more detailed information once you have signed up as a coach.

Yes. You can offer 30, 60 and/or 90 min coaching sessions at individual fee levels.

Yes, almost all of our coaches offer 15 min Free Introductory Calls. This is not obligatory but we strongly recommend to offer these free calls so that clients can meet you before deciding to book their first paid session. Free 15-min Introductory Calls also offer you the chance to explain and sell your coaching services or to discuss the number of sessions and session durations you would recommend. Please make sure that anything you offer is available to book through crossculture2go.com

Coaching at crossculture2go.com is very flexible. You can set as many or as few time slots as you wish. crossculture2go is available around the world and 24/7, so there will be happy clients for any time slots that you wish to offer. Coaching as a “second job”, e.g. early in the mornings, late in the afternoons/evenings or at weekends only is welcome too.

On a monthly basis, we will send you an overview of all coaching sessions, gross and net revenues (coaching fees as displayed on your coaching profile less VAT) generated and transfer the net total to your bank or paypal account. There will be more detailed information once you have signed up.

Marketing Support for Coaches and Trainers

First of all, having a coach profile on crossculture2go.com raises your online visibilty at a very affordable rate. Not only will your coach profile be found by many platform users, it will also rank very well in search engines.

As online coach, you will automatically be part of the crossculture2go Coach Community with live events on topics such as online marketing, positioning your offer, and selling coach services. There are also active networking opportunities to benefit from. Last but not least you will receive marketing, sales, copywriting and coaching tips plus special partner offers and discounts.

There is also the option to publish relevant guest posts on our blog which is ranked at some major business feed pages.

And you will benefit from our various social media activities.

If you would like to get a more individual support, please contact us at [email protected] to learn more about our marketing support offers.

Having a trainer listing on crossculture2go.com raises your online visibilty as a trainer or programm/course provider. Not only will your trainer profile be found by our platform users, it will also rank very well in search engines. Furthermore, you can place a valuable direct link to your website and include a promotional video.

Part of your trainer directory membership is the crossculture2go Coach & Trainer Community with live events on topics such as online marketing, positioning your offer, and selling services. There are also active networking opportunities to benefit from. Last but not least you will receive marketing, sales, and copywriting tips plus special partner offers and discounts.

There is also the option to publish relevant guest posts on our blog which is ranked at some major business feed pages.

And you will benefit from our various social media activities.

If you would like to get a more individual support, please contact us at [email protected] to learn more about our marketing support offers.

Technical Questions

If you would like to provide online coaching sessions right here on our platform, then sign up for for our Online-Coach Membership which includes the full technical setup from session booking to client payment to video call link for you and your coachee to meet. After going through checkout, a member of staff will contact you to create your individual online coach profile. Please allow 1-2 business days. When your coach profile is ready, you will receive login details to your personal coach account. Set your coaching fees, your availability and you are ready to start online coaching at crossculture2go.

If you have a coach profile with us already, please go to www.crossculture2go.com/userlogin/ or click at “My Account” in our homepage header and sign in with your personal login details.

Go to www.crossculture2go.com/userlogin/ or click on “My Account” in our homepage header and click “Forgot password”.

If you are away for a couple of days or weeks, please block the days or weeks as “not available” within your coaching schedule.

If you need a break longer than 4 weeks, please contact us at [email protected]

At the moment coaches cannot edit their coach profile due to some technical restrictions. Please send any text edits to [email protected] and we will be happy to change this for you. No problem at all.

You can edit and change your trainer listing any time. Please go to www.crossculture2go.com/userlogin/ or click on “My account” in our homepage header to log into your account. Then go to “My Directory Listing Subscriptions” to acces your trainer listing.

Terms of Service, Privacy and Data Protection

Yes, your contact details and all your data are perfectly safe with us. We do not give out anything for third parties.

Please see your Privacy Policy.

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Online Coaching global business skills